Welcome!
This training will be offered on two(2) occasions to ensure that we facilitate employee's busy schedules.
The delivery of the training will conducted in a synchronous style where MS Teams will be used for "teaching" and the LMS will facilitate the practical assessment and evaluation.

Topic: An introduction to Process Mapping
Target Audience: All UNIPET employees

Dates: 14th October, 2020 - 21st October, 2020
Time: 10:00 am – 12noon

Mode of Delivery: Synchronous Online (Video conferencing & LMS)
Facilitators: Ms. Ria Sooknarine

Learning Outcomes:
At the end of the session participants will be able to:
- Explain the purpose of process mapping.
- Apply the Swim Lane process mapping technique.
- Identify the commonly used process mapping symbols.
- Create a process map.